These Recruitment Terms govern the Anaboo Direct-Hire Recruitment Service, where Anaboo AI Pte. Ltd. ("Anaboo", "we", "us") runs the recruitment process and you, the client ("you", "Client"), hire and employ the successful candidate. They apply together with our Client Terms of Engagement, Privacy Policy and Website Terms of Use.
If these documents conflict, the order of priority is: your Proposal first, then these Recruitment Terms, then the Client Terms of Engagement.
These Terms do not cover managed staff, where Anaboo engages the person and you direct their work. That service has its own terms.
1. The Service
1.1 For each role in your Proposal, Anaboo will:
- Set up the recruitment process. Turn your job description, key selection criteria (KSCs), KSC questions and weightings into the scoring used at every stage.
- Advertise the role. Write, place and pay for the job advertising.
- Shortlist CVs. Assess every application against your KSCs and their weightings.
- Run an AI interview. Invite shortlisted candidates to a structured AI interview built from your KSC questions, then score and summarise the results for you.
- Book live interviews. Book the strongest candidates directly into a second, live interview with you.
1.2 Your KSCs and their weightings are the basis for selection and progression at every stage. A candidate moves forward on how well they meet them.
1.3 Everything up to the live interview is run by Anaboo. From the live interview onwards, the hiring decision and the employment relationship are yours.
1.4 Any timeline in your Proposal is a target. The time a search takes depends on the role, the market and how quickly you give feedback.
2. Your Responsibilities
2.1 You agree to:
- Give us a detailed job description, including pay, hours, location and the skills the role genuinely needs
- Give us the key selection criteria (KSCs) for the role and the weighting of each KSC
- Give us interview questions that relate to each KSC
- Approve the final KSCs, weightings and questions before advertising goes live
- Attend booked live interviews, or reschedule them promptly
- Give feedback on shortlisted candidates within 10 business days
2.2 You are responsible for making sure the recruitment meets every recruitment and employment standard that applies, including equal employment opportunity, anti-discrimination and disability laws. You must make sure no job description, KSC, weighting or question is unlawful under the law of any country where the role is advertised or the hire will work. Anaboo applies the KSCs and questions you approve and does not give legal advice on them.
2.3 You make the final hiring decision. You are responsible for the offer, the employment or contractor agreement, pay, tax, right-to-work checks, reference and background checks, and compliance with employment law in every country that applies to the hire.
2.4 Anaboo is not the employer, agent or representative of any candidate you hire, and is not a party to your agreement with them.
3. AI in the Process
3.1 Anaboo uses AI models at each stage of the process you choose, including screening applications, scoring candidates against your KSCs and running first-stage interviews. Candidates are told that AI forms part of the process.
3.2 AI scores and summaries are decision support. They help you decide who to meet. A person at your business makes every hiring decision, and you should not rely on AI output alone when deciding to hire or reject a candidate.
3.3 We apply your KSCs and weightings to every applicant in the same way. It cannot remove every risk of error or bias, which is why the final decision sits with a person.
4. Fees and Payment
4.1 The recruitment fee for each role is set out in your Proposal. It includes job advertising in the Philippines.
4.2 The fee is invoiced when you accept the Proposal and is payable in full before advertising goes live. We start work once payment is received.
4.3 Fees are exclusive of applicable taxes, which are added where legally required.
4.4 Once advertising has gone live, the fee is non-refundable, except as set out in these Terms. Cancellation before then is handled under section 5 of the Client Terms of Engagement.
4.5 The fee covers one hire for the role in your Proposal. If you want to hire more than one person from the same search, tell us first and we will agree the fee for each additional hire in writing.
4.6 Additional fees and charges may apply to roles advertised outside the Philippines. We will set them out in your Proposal or confirm them in writing before advertising goes live.
5. If You Do Not Hire
5.1 If you interview the shortlist and decide not to hire, we will refine the brief with you and run one further advertising round for the same role, at no extra cost.
5.2 You need to ask for that further round within 30 days of receiving the shortlist.
5.3 If no hire is made after the further round, the fee is retained. A new search after that is a new engagement.
6. Three-Month Replacement Guarantee
6.1 If the person you hire leaves within three months of their start date, we will run the full recruitment again for the same role at no extra cost, advertising included.
6.2 The guarantee applies when:
- The hire resigns, or you end their engagement because of their performance or conduct
- The recruitment fee was paid on time
- You tell us in writing within 14 days of the hire leaving
6.3 The guarantee does not apply when the hire leaves because of redundancy, a restructure, or a change to the role that makes it materially different from the original job description and KSCs. It also does not apply if you have breached your agreement with the hire.
6.4 The guarantee covers one free rerun per role. It is a replacement service. It does not entitle you to a cash refund.
7. Candidate Information
7.1 Anaboo collects candidate information to run the recruitment process, in line with our Privacy Policy and applicable data protection law, including Singapore's Personal Data Protection Act 2012, Australia's Privacy Act 1988 and, where it applies, the UK GDPR.
7.2 We share CVs, interview results and contact details with you only for the purpose of filling the role. You agree to use that information only for that purpose, keep it secure, not share it with anyone outside your hiring team, and handle it in line with the data protection law that applies to you.
7.3 You are responsible for personal information about candidates once you hold it, including the information of the person you hire.
8. Liability
8.1 Anaboo runs a careful process. We do not guarantee how any candidate will perform, behave or stay once hired. The replacement guarantee in section 6 is your remedy if a hire leaves within three months.
8.2 Our total liability for each role is limited to the recruitment fee paid for that role. Section 10 of the Client Terms of Engagement applies to everything else, including the exclusion of indirect and consequential loss.
9. Acceptance
9.1 You accept these Terms by accepting a Proposal for the Direct-Hire Recruitment Service in writing, including by email, or by paying the recruitment fee.
9.2 These Terms are governed by the laws of the Republic of Singapore, and disputes are resolved under section 13 of the Client Terms of Engagement, unless your Proposal states otherwise.
These Terms should be read together with:
- Client Terms of Engagement: www.anaboo.ai/client-engagement-terms
- Privacy Policy: www.anaboo.ai/privacy
- Website Terms of Use: www.anaboo.ai/terms
For questions about these Terms, contact us at legal@anaboo.ai.